Frequently Asked Questions

# Where can I find the exhibitor list?

Usually, the complete list of exhibitors is available only at the trade show. However, on demand, we can send you the list of TOP exhibiting companies. If you need this list, please contact us via Feedback Form or E-mail., the complete list of exhibitors is available only at the trade show. However, on demand, we can send you the list of TOP exhibiting companies. If you need this list, please contact us via Feedback Form or E-mail.

Please, make sure to write in the Subject line and the name of the Expo you want the list for., make sure to write in the Subject line and the name of the Expo you want the list for.

# What is the age limit to attend the show?

People under the age of 18 are not allowed to enter the trade shows.

# How can I obtain my invitation letter and visa?

You can check all the information about visa processing on the official website of the State Council of China. Please note that your trade show entrance ticket can`t be used as an invitation letter for a visa.

If you need help, please contact us via Feedback Form or E-mail., please contact us via Feedback Form or E-mail.

Please, make sure to write in the Subject line and the name of the Expo you want to visit., make sure to write in the Subject line and the name of the Expo you want to visit.

# How and where can I reserve a hotel?

If you need a hotel near the venue, please contact us via Feedback Form or E-mail info@matchexpo.com. Our managers will make sure to help you find the best quality/price for your place of staying., please contact us via Feedback Form or E-mail info@matchexpo.com. Our managers will make sure to help you find the best quality/price for your place of staying.

Please, make sure to write in the Subject line and the name of the Expo you want to visit., make sure to write in the Subject line and the name of the Expo you want to visit.

# Where can I find more information about the onsite program, conferences, etc.?, conferences, etc.?

Please read carefully the information about the tradeshow on our website, we are always trying to provide up-to-date information. If you didn’t find what you were looking for, please contact us via Feedback Form or E-mail info@matchexpo.com., we are always trying to provide up-to-date information. If you didn’t find what you were looking for, please contact us via Feedback Form or E-mail info@matchexpo.com.

Please, make sure to write in the 'Subject' line, the name of the Exhibition you want to visit and what kind of additional information you want to receive., make sure to write in the Subject line, the name of the Expo you want to visit and what kind of additional information you want to receive.

# I have a suggestion or complaint. Who should I contact?

If you have suggestions for us on how we can improve our service, or you weren`t able to use our ticket at the trade show, please write us an email to info@matchexpo.com.

If you have any questions or need help during your stay in China, please contact us, our managers will help you.

, or you weren`t able to use our ticket at the trade show, please write us an email to info@matchexpo.com.

If you have any questions or need help during your stay in China, please contact us via phone (+86 021-80231176), our managers will help you.

# Can I change the info on my ticket?

If you made a mistake during the registration process, please send us a request for changing the info to the E-mail info@matchexpo.com. Please make sure to write in the Subject line and the name of the Exhibition you have registered for and the correct information., please send us a request for changing the info to the E-mail info@matchexpo.com. Please make sure to write in the Subject line and the name of the Expo you have registered for and the correct information.

# Is there an entry fee?

Entering the expo with an MatchExpo ticket is free. Without our ticket, registration on-site costs around 50 RMB to 100 RMB., registration on-site costs around 50 RMB to 100 RMB.

#How far out in advance should I plan a visit to the trade show?

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# Can I register my friends and colleagues for the trade show?

At the exhibition page you can find a “Group Visit” button, where you can register more than 1 ticket at a time. Please make sure to provide accurate information. , where you can register more than 1 ticket at a time. Please make sure to provide accurate information.

# Is it necessary to print the ticket?

We do recommend printing the ticket and taking it to the trade show in order to exchange it for the entrance badge.

Please note, some of the expos require visitors to show their IDs, so don`t forget to have it with you while visiting trade shows in China.

, some of the expos require visitors to show their IDs, so don`t forget to have it with you while visiting trade shows in China.

# I wasn’t able to get a Free Ticket / Request a Booth, what should I do?, what should I do?

If for any reason you couldn`t get a ticket or book a booth, please contact us via Feedback Form or E-mail info@matchexpo.com

Please make sure to write in the Subject line and the name of the Expo you want to visit/exhibit at.

, please contact us via Feedback Form or E-mail info@matchexpo.com

Please make sure to write in the Subject line and the name of the Expo you want to visit/exhibit at.

# It’s my first time visiting a trade show in China and I have a lot of questions, whom can I ask?, whom can I ask?

You can send any questions via Feedback Form or E-mail info@matchexpo.com. Our team is professional in the exhibition industry and we will be pleased to answer your questions and help you plan your trip.

# I can’t find the trade show I want to visit/exhibit at on your website.

We are constantly updating the variety of expos on our website. If you didn’t find the tradeshow you are interested in, please give us the name of the show and your contact info via Feedback Form or E-mail info@matchexpo.com and we will contact you as soon as we will have it., please give us the name of the show and your contact info via Feedback Form or E-mail info@matchexpo.com and we will contact you as soon as we will have it.